"Joan was wonderful to work with, she was tolerant and a great teacher.Thus far this has been a fantastic learning experience. Thanks again."--Donna Mann, Author, "Rosie Red Bottom"

". . . you did a great job. You definitely put the time in to provide my book with the thorough and complete index that it deserves. So thank you for all that you did. I'll be happy to recommend your work to others. And, I may need your help with future books."--David Lundberg, Author "What God Really Wants You to Know"

"Your edits were fabulous! The pitch letter and the marketing section sound so much more professional. The response form is a great idea . . . my husband intends to use one as well." -- Linda Gray, Author "My Stars"

"I just wanted to thank you for the wonderful job you did indexing my book, "Unsung Patriot," (Krazy Duck Productions, 2007). I have had a number of librarians compliment me on the index. Thank you so much for the great job." -- Virginia G. Vassallo, Author

"If you missed our last program, Game Plan for Successful Publishing, you missed a great opportunity to gain some very useful information about publishing. As a writer who has had success publishing short stories in journals but has hopes for a book collection, I feel I have a better idea now what I need to do to reach that goal.I had some excellent comments from our members at the conclusion of the program. They thought it was both interesting and informative. The success of this presentation convinces me that we're on the right track in presenting programs that are helpful to our membership."--Wayne Rapp, President-Writers Bloc, Columbus

"Many thanks to you (Janice) and Joan for promptly reviewing and proofreading the books. I greatly appreciate it." --Michael Patrick O'Neill, Author "Batfish Publishing"

"Thank you, on behalf of the Fairfield County District Library, for your informative program, "Strategic Marketing," that you presented at the [library]. We were pleased with the attendance and appreciate all of the hard work you ... put into your interesting presentation. Those attending the program seemed very receptive to the program and your willingness to stay after the programs to talk with everyone and answer questions is appreciated." Linda McDonald, Communications and Events Manager Fairfield County District Library

"I just took delivery of my new book "Self-Publishing Fiction" and as I thumbed through it, I was struck by how much I was helped by being on this forum. Not only is the book full of pubformites in the text or resources section ... Joan Phelps ... but I was helped by members in my choice of printer." Gavin Sinclair, Author "Self-Publishing Fiction"

"I wanted to let you know that we just had our two record weeks of Ingram, Baker & Taylor, and Amazon sales! The novel rose to 400 ranking on Amazon yesterday! Ingram and Baker & Taylor also just placed new large orders for the book. Thank you so both (Joan E. Phelps and Janice M. Phelps) for all you have done to help "Winter in Kandahar." I ws on National Radio Network for a one-hour show yesterday and the host said it was his favorite book from the last decade." -- Steven Wilson, MD, Author, "Winter in Kandahar" (finalist, 2004 Ben Franklin Award: fiction, new voice)

"You're awesome." -- Tina Volpe, Author "Fast Food Craze"

"Joan, thanks for the terrific job you did editing. You're very good -- and quick. You caught stuff no one else had." -- Toni Dockter, Author "Percy and the Promise"

"I am so grateful for all your help in polishing 'Winter in Kandahar.' Thank you so much." -- Steven Wilson, MD, Author "Winter in Kandahar"

"...thanks a million to [Lucky Press] for your wonderful talent and insights as an editor. I thoroughly enjoyed working with you and experiencing the positive energy you brought to this project. I look forward to the next time." -- Bill Dyer, Author "When Life Blows You Down" (winner, 2004 Ben Franklin Award: nonfiction, new voice)

"...[thank you to ] Janice Phelps and Joan Phelps, the editors and publishers, who had faith in taking a chance with me and publishing this book of adventures." -- Heng Thung, Ph.D., Author "The Pigeons and the Witch Doctor"

"...just wanted to tell you [Janice Phelps & Joan Phelps] how thrilled I was to open the boxes last night! The results exceeded my expectations and I could not be happier with them. So, thank you for doing such a wonderful job for me." -- Carol Whalen, Author "Scalpillino"

"...I see what it is so difficult to be an editor...you did a great job." -- Heng Thung, Author "The Pigeons and the Witch Doctor"

"Your words truly provided a clear and careful roadmap that will greatly assist us as we move forward in our brand enhancement program." -- Ronald K. Calgaard, Ph.D., Vice Chairman, United Way Board of Trustees

"... thank you for the guidance and concrete information that your Personalized Publishing Plan has offered us. We have found the Personalized Publishing Plan to be a comprehensive and accurate collection of vital information. When someone asks for a press kit then, thanks to you, we know what they want! ... your PPP gave us valuable information for everything from writing to marketing ... we are very glad we invested in your Personalized Publishing Plan. Thank you for being reliable, professional, and genuinely helpful. We hope that many new authors and publishers find their way to your doorstep." -- Marcia Rogat, Author "Spirit Journeys"

"Being the world's best author and having written the book of the century is not enough in today's tough marketplace. Just walk into any bookstore and take note of every title on the shelves ... there is your competition! Janice Phelps and Joan Phelps made my books sell, now they share the knowledge of how it is done. Read "Wham! Bam! Publishing as carefully as you read the final draft of your book." -- Chris Davey, Author, "The Will Turner Flight Logs"

"Wow! Congratulations on providing such wonderful service to our CEO!" -- John C. Millen, Vice President, Nationwide Communications

"Joan knocked my socks off today! ... bent over backwards to help with Board talk, proxy statements, and assisted greatly in getting the strategy statement ready for print and distribution (not to mention ... other speeches getting ready for Dimon)." -- Demetries J. Neely, J.D., Vice President and Assistant to the CEO of Nationwide, Dimon R. McFerson

"Joan, it went very well. The Cooperators board was very attentive and engaged in Dimon's presentation. They followed up with excellent questions and overall I'd say it was one of the best presentations I've seen him make. Thanks so much for your good work. The Cooperators officers and board were very impressed and appreciative." -- William A. Lee, Vice President, Sponsor Relations, Nationwide (referring to a speech prepared for Dimon R. McFerson, CEO)

"Joan, I met with Lorin Young this week and he could not be more pleased with the service you are providing as our leader on NSC communications services. This is high praise coming from someone who previously held the position. We are proud of your work and appreciate your proactively in delighting our customers!" -- John C. Millen, Vice President, Nationwide Communications

"Congratulations on providing such wonderful service to our CEO." -- John C. Millen, Vice President, Nationwide Communications

"PSAs such as the one you recently produced help us to remind the community of the incredible resources available here in Columbus and of the fact that they can become involved, both giving their time and financial resources. We enjoyed working with you on this project, and we look forward to continuing our strong partnership with Nationwide." -- Jeff Kaplan, President & CEO, Children's Hospital, Columbus, OH

"Thanks very much for all of your help. It was thorough, responsive, creative, and patient. I couldn't have done it without you." -- Patricia Hatler, Esq., General Counsel & Senior Vice President, Nationwide

"Congratulations on your recent graduation and nomination as a 1994 Capital University Graduate of the Year. You can be very proud of this achievement as especially proud of graduating magna cum laude." -- Dimon R. McFerson, Chairman & CEO, Nationwide

"Ms. Phelps is on point in describing the crime problem and providing effective solutions. Cooperative efforts involving consumer education, industry antifraud procedures and effective law enforcement measures will most assuredly have a positive impact in fighting insurance fraud." -- Thomas T. Kubic, Chief, Financial Crimes Section, U.S. Department of Justice

"My heartfelt thanks to all for producing such a flawless annual meeting (1998). I know this was my first, but I can't imagine one going any better or smoother. It was not only flawless, it really was full of content presented in a classy and compelling way." -- John R. Cook, Senior Vice President, Advertising & Public Relations, Nationwide

"A huge thank you to all of you and those who supported you for making the announcement of the arena design such a tremendous success. The event for the community leadership and the press was filled with excitement, suspense, flair and emotion." -- John R. Cook, Senior Vice President, Advertising & Public Relations, Nationwide

"Thanks so much for the excellent preparation you did for the many speeches and events that we had during annual meeting week. The week went smoothly, thanks to your attention to all the details in arranging the events, and in the coordination of the AV and other special efforts. It is comforting to know that everything will happen at the appropriate time." -- Dimon R. McFerson, Chairman & CEO, Nationwide

"I subscribe to ForeWord, and I read your Sept. 11 piece and it Haas really great, fresh and real. Thanks so much. I've been numbed out for a year and you brought something back. Thanks for a special gift." -- Trebor Healey

"... Through this process, I have been fortunate enough to have two wonderful women (Janice and Joan) behind me as my editors and publisher. Your patience with me and Joan's final edit made this book so much better than I ever dreamed it could be." -- Harold C. "Bud" Boughton, author, "The Missing Piece," published by Lucky Press 2002

"It is a powerful, firsthand account." -- Aime Merizon, Editor, ForeWord